Telemarketer Jobs in Dorchester, MA
A Telemarketer is a marketing professional who promotes products or services through direct telephone contact with potential customers. They play a vital role in the marketing industry as they drive sales by cold-calling prospects, explaining product features, answering any customer queries, and persuading customers to purchase. They may also be responsible for recording customer details, maintaining customer databases and conducting market research. Telemarketers are key in building and maintaining customer relationships, thereby contributing significantly to a company's revenue generation.
Some crucial skills for a Telemarketer include excellent communication and interpersonal skills, ability to handle rejection, good negotiation and persuasive skills, and a customer-oriented approach. They should have a good working knowledge of telephone systems as well as computer proficiency. There are no specific certifications required for this role, but a high school diploma or equivalent is usually a basic requirement, and a background in sales or marketing can be beneficial. Before becoming a Telemarketer, a person may have roles such as a Sales Associate, Customer Service Representative, or a Call Center Agent.
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Demographic Data for Dorchester, MA
Moving to Dorchester, MA? Find some basic demographic data about Dorchester, MA below.
Telemarketer Online Courses and Training Opportunities
Salary for Telemarketer Jobs in Dorchester, MA
Highest Education Level
Telemarketers in Dorchester, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Telemarketer position
- Inbound/Outbound Calling
- English
- Listening
- Accounts Payable
- Building Relationships
- Flexibility
- Call Center Experience
- Resolution
- Installation
- General Repair
- Friendliness
- Inbound
- High School Diploma
- Email Marketing
- Telemarketing
- Cold Calling
- Calendar Management
- Scheduling Appointments
- Business to Business Sales
- Customer Relationship Management
- Customer Relations
- Written Communication
- Verbal Communication
- Writing Skills
- Telephone Skills
- Collaboration
- Sales
- Team Building
- Microsoft Office
- Microsoft Excel
- Teamwork
- Bilingual
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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